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Privacy Policy

This statement sets out the Privacy Policy and practices of Eureka healthcare (M) Sdn. Bhd. that will be followed with respect to the collection, use and/or disclosure of customers’ personal data. This statement is provided in accordance with the Personal Data Protection Act (Act 26 of 2012) (the “PDPA“).

Please note that this Privacy Policy complements, and does not limit or replace, the purposes for which you provide the Group with your personal data which may be expressly stated in any form for submission of personal data to the Group.

  • Personal Data

You hereby agree that the Group may collect, store, process, disclose, access, review and/or use personal data about you, whether obtained from you or from other sources, for our records and any other administrative or operational purposes and/or the purpose of managing your relationship as a customer with the Company or any other company within the group.

Eureka Healthcare (M) Sdn. Bhd. will only gather information that you have given to update you of promotions related directly to Eureka Healthcare. We will not share any of the information provided to third parties.


When applying for Membership or from time to time, you may be required to provide certain personal information, including your full name as per your MyKad or any other personal identification, address and contact details.

Eureka Healthcare respects the privacy of your personal information and has formulated a Privacy Statement in accordance with the Personal Data Protection Act 2010 which will form part of these Terms and Conditions.

The Privacy Statement will apply whenever you use our website or when you provide Eureka Healthcare with your personal information unless it is required by law or any regulatory authority to disclose or to share your personal information. Our Privacy Statement may change from time to time and you are advised to check the Privacy Statement on a regular basis.

Eureka Healthcare (M) Sdn. Bhd. reserves the right to use the database information for cross selling, marketing and promotions activities. Rest assured that we’ve taken reasonable steps to ensure that your privacy and confidentiality is protected. If you do not wish to receive any promotional or direct marketing material, please notify us via email at

  • Data Quality

The Company will take reasonable steps to make sure that the personal data it collects, uses or discloses is accurate, complete and up to date.

  • Confidentiality

Your personal information provided by you will be, at all times, kept secret and confidential. We will never share any of your personal contents without giving prior notice to our customers.

The Company will take reasonable steps to protect the personal data it holds from misuse and loss and from unauthorized access, modification, or disclosure.

The personal data was collected, used or disclosed for the purposes of an investigation and associated proceedings and appeals have not been completed.

  • Enquiries and Complaints

If you have any queries or requests or wish to make any applications concerning your personal information or data, please contact us via phone call or e-mail.
Email :

*This privacy policy was last modified on the 18th March 2021.