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Return & Refund Policy

Thank you for shopping at Eureka Healthcare Website!

If you have unfortunately found defects on your product, don't worry as we're here to help!

Return Eligibility

You have 3 days from the date you received the item to lodge a "Request for Refund".

For an item to be eligible for refund, you are kindly requested to meet the following conditions: -

  1. Item must be unused and in the same condition as when you received it.
  2. Have the original packaging.
  3. Present a receipt or proof of purchase.

Refund Procedure

To notify us of a "Request for Refund", kindly use the Contact Us link found at the bottom of the website. Once you have clicked the link, kindly submit your details as well as your concern accordingly. 

Once our team has received the necessary details, we will then contact you as soon as possible via Email or WhatsApp to direct you on the next steps. 

Contact Us

Should you have any trouble contacting us via the Contact Us link. You can drop us an email at info@eurekahealth.com.my

Thank you and have a nice day!